Shipping & Returns

Orders are processed within [1 to 3 business days], excluding weekends and US holidays. You will receive a confirmation email with tracking once your order ships.

We ship to [all 50 US states]. Estimated delivery is [3 to 7 business days after shipping]. Delivery estimates are not guaranteed; carriers can be delayed by weather, holidays and other events outside our control.

Shipping costs are shown at checkout. Please check your shipping address carefully. We are not responsible for orders sent to an incorrect address you provide.

You may return most items within [30] days of delivery. Items must be unused, in their original condition and packaging, with all tags and accessories.

• [Opened personal-care, beauty or hygiene products]
• [Gift cards and digital products]
• [Items marked "final sale"]

1. Email us with your order number and the reason for the return.
2. We'll reply with return instructions and the return address.
3. Ship the item back with a trackable method. Returns sent without authorization may not be accepted.

Return shipping is paid by [the customer, unless the item arrived damaged, defective or incorrect]. Original shipping charges are non-refundable unless the return is due to our error.

Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within [5 to 10 business days]. Your bank or card issuer may take additional time to post the refund.

If your order arrives damaged, defective or incorrect, contact us within [7] days of delivery with your order number and photos of the item and packaging. We'll send a replacement or issue a full refund, including shipping, at no cost to you.

If tracking shows your package as delivered but you can't find it, check with neighbours and your local post office, then contact us. We'll work with the carrier to help resolve it.