Privacy Policy

Information you give us. Name, email address, phone number, shipping and billing address, order details, and anything you include when you contact us.

Information from the platforms we sell on. When you order through a marketplace or one of our Shopify stores, the platform shares the details we need to fulfil your order, such as your name, shipping address and the items you bought.

Information collected automatically. When you visit this website or our stores, your device may send technical data such as IP address, browser type, device type, pages viewed and referring URL. Our Shopify stores and the marketplaces collect this data under their own policies.

• To process, ship and deliver orders, and handle returns and refunds
• To answer questions and provide customer support
• To prevent fraud and keep our stores secure
• To send order updates and, if you opt in, marketing emails (you can unsubscribe at any time)
• To improve our products and stores
• To comply with legal, tax and accounting obligations

We do not sell your personal information. We share it only with:

• Sales platforms: Amazon, Shopify, eBay, Walmart and other marketplaces that host our stores and process orders
• Payment processors: such as Shopify Payments, Stripe and PayPal
• Shipping carriers and fulfilment partners: such as USPS, UPS, FedEx and DHL, to deliver your order
• Service providers: email, hosting and customer-support tools that work on our behalf
• Authorities: when required by law or to protect our rights, customers or the public
• A successor business: if Nexora Commerce House is involved in a merger, sale or transfer of assets

This website does not use advertising or analytics cookies. Our Shopify stores and the marketplaces we sell on use cookies and similar technologies to run the shopping cart, remember preferences and measure performance. Those are described in each store's or platform's cookie notice. You can block or delete cookies in your browser settings, but some store features may stop working.

We keep order and customer information for as long as needed to fulfil orders, provide support, and meet legal, tax and accounting requirements (generally up to seven years for transaction records). We delete or anonymize information when it is no longer needed.

We use reasonable administrative, technical and physical safeguards to protect personal information. No system is perfectly secure, so we cannot guarantee absolute security.

California residents (CCPA/CPRA). You have the right to know what personal information we collect and how we use and share it; to request access to it or deletion of it; to correct inaccurate information; and not to be discriminated against for exercising these rights. We do not sell or "share" personal information for cross-context behavioural advertising.

EU, UK and EEA residents (GDPR). You have the right to access, correct, delete, restrict or object to processing of your personal data, and to data portability. Our legal bases for processing are performing our contract with you (your order), our legitimate interests (running and securing our stores), legal obligations, and your consent (for marketing). You may also complain to your local data protection authority.

Other US states. Residents of states with consumer privacy laws (such as Virginia, Colorado and Connecticut) may have similar rights.

To make a request, contact us using the details below. We will verify your identity before responding and reply within the time required by law. You may use an authorized agent to make a request on your behalf.

Our Services are not directed to children under 13 (or under 16 in the EU and UK), and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

We are based in the United States, and information may be processed in the US and other countries where our platforms and service providers operate. Where required, we rely on appropriate safeguards for these transfers.

This site links to stores and platforms operated by third parties. Their privacy practices are governed by their own policies.

We may update this policy from time to time. The effective date at the top shows when it was last changed.